At Colorpeak, we understand the importance of identifying new and upcoming trends in our area of expertise, web design, which is why we review them every year. Heading into a very different 2021, we’ve decided to compile our list of the future trends you should be aware of to continue to innovate and expand your market place through your website.
2021 Website Design Trends by Colorpeak
Rather than focus on the comeback of Dark mode in website design, we’ll be looking at the more practical aspects for 2021 website design trends, based on the knowledge your website should be first and foremost, an effective lead generation tool. The visual aspect, whilst important for branding and recognition, is far more effective when driven by data and content creation based in UX design.
So why not check out our list of 2021 website design trends based on the newest design ideas and some of Colorpeak’s extensive experience-driven insights:
Effective, responsive design needs to be mobile-first oriented
Smartphones are designed to grab peoples attention, and your website should have the same approach to make it a successful lead generation tool. Both your existing and potential customers now expect to access information, products and services through their mobile as the first point of contact. If your website isn’t designed for this type of access, you’re missing out on potential business and invaluable data insights. Delivering your information to the market on a smartphone means the navigation should keep the customer engaged, images and text will need to be adjusted to fit this format, so the user doesn’t get lost in unnecessary information. The average human concentration span is now just 8 seconds compared to 12 seconds in the year 2000. It’s vital your website delivers your message clearly and concisely, to maximise the 8 seconds of engagement you have available to you.
Accessing your customer information is key to building a successful content-driven strategy and is at the forefront of 2021 website design trends. We define this data as:
“Factual information generated from experiments, surveys, or testing that is used as a basis for forming conclusions.”
This information builds customer profiles and establishes a digital relationship built on their personal preferences and interests. By making your website a place to come for industry expertise or guidance, through things like ebooks and how-to guides, your business becomes more than just its products or services. It can start to define you as an industry leader and reputable resource, building brand recognition and ensuring returning website traffic.
Especially after the recent pandemic, video content and interaction have become a mainstay of communication and engagement. Your website should recognise and deliver insightful and thoughtful video communication and content to capture valuable data and build customer relationships.
Simple navigation with calls to action
At Colorpeak, we understand there’s no need to reinvent the wheel. A simple, effective menu with contact or cart details should be available to click at any time. The buying process should be as straight forward as possible. If it appears to be too complicated, you’re likely to lose that business.
Navigation directly affects the interactions your website creates and delivers, organising your information into the most effective workflow process can maximise the potential of your website.
Each website will have its own set of objectives, and at Colorpeak we’re best placed to inform your design process and to deliver your unique data and communication objectives. Although this seems like this should be standard practice, many website designs miss this critical element, which is why it’s made our list of 2021 website design trends.
Next level Lead generation solutions (chatbots and AI)
Chatbots have come along way since their initial inception and can be a brilliant tool for gathering information and answering general queries. Their advancement has come from machine learning and the ability to ask questions in a more ‘human-like’ manner. Also, consumers have become more used to seeing and interacting with chatbots. If the information is delivered in the right way, more and more people will continue to utilise this type of feature. AI is moving forward and even has the ability to create advanced algorithms based on an initial set of code. More and more technology is removing the need for humans to carry out more mundane tasks such as gathering basic information. This may be a 2021 website design trend but it’s also a trend which is set to grow exponentially over the coming decades.
At Colorpeak, we work with you to make sure your website has the most up to date features and capabilities. We have a proven record of our AI bot generating 6% leads within industry averaging around 1.7%.
Get in touch if you want to find out how our AI technology can help your business grow.
E-commerce solutions do decrease cart abandon rate
Our insights drive many of our approaches to website design. One of our key findings is the ease of purchasing a product or service is crucial. We make sure that ‘add to basket’ buttons are accessible from every page. This saves time searching for a specific page of an item to make the purchase, you can add it to the cart from any category page which displays multiple items. This delivers a seamless and frictionless shopping experience, which decreases the chance of cart abandonment due to customer frustration. According to a recent survey, the rate of cart abandonment of online shoppers stands at 75% across all industries. This is truly an astounding statistic. E-commerce solutions should be factored into your website design to ensure your business isn’t one of the ones needlessly losing sales and customers.
We’re increasingly operating within a global market place, so you need to capture and inform your customers no matter where in the world they might live. Translators can be an effective tool to reach someone in their language and increase your market share. The more languages you speak, the more people you reach, and your website is the best platform to generate leads and interest across the globe. As one of 2021 website design trends communication with the wider market place is an easy and straightforward way to ensure your reach goes further than you ever expected.
2021 Website Design Trends Conclusion
At Colorpeak, we work with you to deliver the most effective website for your organisation’s needs. We continue to be leaders in our field as we ensure we adapt, change and utilise technology that’s delivering new and exciting insights, information and most importantly, the growth of your business.